Airport Division, Aviation Fundamentals, Reservation includes Baggage Screening and Queue Management, Check-In Procedure.

Semester-II

Baggage Make-Up Area, Security Hold Area and Boarding Gate, Boarding Gate Formalities and Announcement.

Semester:III

Arrival Procedures, Ramp Management, Frequent Flyer Program, SABRE- Basic Reservations and Check-in.

Semester-IV

Passenger Handling, Cargo Handling, Security Processes & Protocols, Customer Service.